Privacy Policy

Our Commitment to Privacy

Your privacy matters. This Privacy Policy explains how The Ryan Group collects, uses, and protects information when you visit TheRyanGroupAZ.com.

Analytics: Plausible

We use Plausible Analytics, a privacy-first analytics platform.

Plausible is designed to respect user privacy:

• No cookies
• No personal data collection
• No IP address storage
• All analytics data is aggregated and anonymized
• GDPR, CCPA, and PECR compliant

For more information, visit plausible.io.

Information We Collect

We may collect personal information when you:

• Submit a contact form
• Request a home valuation
• Schedule an appointment
• Subscribe to updates
• Communicate with us directly

This may include:

• Name
• Email address
• Phone number
• Message content

We also collect anonymous technical information such as browser type, device type, and referring pages via Plausible.

How We Use Information

We use collected information to:

• Respond to inquiries
• Schedule consultations
• Send confirmations and reminders
• Provide real estate services
• Improve website performance

SMS Opt-In

If you provide your phone number and opt in, you consent to receive SMS communications related to your inquiry or services.

Message frequency may vary. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Sharing and Third Parties

We do not sell, trade, or rent personal information.

We may share information with trusted service providers who assist in website operation or business functions, provided they maintain confidentiality.

Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

Analytics data through Plausible is anonymized and aggregated.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion
• Opt out of marketing communications
• Opt out of SMS communications

To exercise these rights, contact us using the information below.

Security

We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, alteration, or disclosure.

AI Assistant and Chat

Our website features an AI-powered chat assistant ("The Ranch Hand"). When you use this feature, we may collect the content of your conversation, including any personal information you share, to respond to your inquiry and improve our services.

Chat conversations may be reviewed by our team to ensure quality and accuracy. We do not sell chat data or share it with third parties for marketing purposes.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

Contact Information

The Ryan Group
Email: chrystalsellsaz@gmail.com
Phone: 630-457-7001